PRIVACY POLICY

KENSEI MARTIAL ARTS & FITNESS - PRIVACY POLICY

At Kensei Martial Arts & Fitness ("Kensei," "we," "us," or "our"), we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, enroll in our programs, or interact with us in any other way. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect two types of information:

1.1 Personal Information

When you interact with us (e.g., through our website, membership registration, or inquiries), we may collect the following personal information:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Date of birth

  • Gender

  • Emergency contact details

  • Medical information (if provided for health and safety reasons)

  • Payment information (e.g., credit card details)

1.2 Non-Personal Information

We also collect non-personal information to improve the functionality and performance of our website, such as:

  • IP address

  • Browser type

  • Device type

  • Referral source

  • Pages viewed and duration of visits

  • Cookies and usage tracking data

2. How We Use Your Information

We use your information for the following purposes:

  • To provide services: To process your membership, enroll you in classes, send you training materials, and fulfill any other service-related requests.

  • To improve our services: To enhance our website, optimize your experience, and improve customer service based on your feedback and usage patterns.

  • To communicate with you: To send you updates, promotions, newsletters, and class information, or to respond to inquiries and feedback. You can opt-out of marketing communications at any time.

  • To process payments: To process transactions securely, including membership fees and class payments.

  • For health and safety: To monitor and manage the health and safety of participants, including storing medical information if provided.

3. How We Protect Your Information

We implement a variety of security measures to ensure the protection of your personal information, including:

  • Encryption: We use secure encryption protocols to protect sensitive data during transactions.

  • Access Control: We limit access to personal data to authorized employees who need the information to perform their job functions.

  • Secure Servers: Our website is hosted on secure servers that are regularly maintained and updated to ensure data protection.

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your data with trusted third-party service providers who assist us with our operations, such as payment processors, email marketing services, and web hosting providers. These providers are required to handle your information securely and only for the purposes of providing their services to us.

  • Legal Requirements: We may disclose your information if required by law or in response to a valid legal request (e.g., court order, subpoena, or government investigation).

  • Business Transfers: In the event of a merger, acquisition, or sale of Kensei Martial Arts & Fitness, your personal information may be transferred as part of the transaction. You will be notified of any change in ownership or the use of your personal information.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files placed on your device that allow us to track your activity and preferences. You can choose to disable cookies in your browser settings, but please note that doing so may affect your ability to use some features of our website.

We may use third-party analytics services (e.g., Google Analytics) to track website usage and gather statistical data. These services may also use cookies to track your interactions with the site.

6. Your Rights and Choices

You have the right to control how your personal information is used and can exercise the following rights:

  • Access and Update: You can request access to your personal information and request corrections or updates to any inaccurate or incomplete data.

  • Opt-Out: You can opt-out of receiving promotional emails or marketing communications from us at any time by clicking the "unsubscribe" link in the email or contacting us directly.

  • Deletion: You can request the deletion of your personal information, subject to certain legal restrictions (e.g., if the data is needed for ongoing services or legal obligations).

To exercise these rights, please contact us at the information provided below.

7. Children’s Privacy

Kensei Martial Arts & Fitness does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that a child under 13 has provided personal information, we will take steps to delete such information from our records. If you believe we have collected such information, please contact us immediately.

8. Third-Party Websites

Our website may contain links to third-party websites, products, or services. This Privacy Policy only applies to our website and services. We are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. We will post any updates on this page with a revised “Effective Date” at the top. Please review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Kensei Martial Arts & Fitness
403-343-7900 or kensei_mma@yahoo.ca

By using our website and services, you consent to the terms of this Privacy Policy.